Refund policy

We fully stand behind our products, so if you're unhappy with it for whatever reason, typically we will refund you. However we take each rare situation case by case. At the end of the day we want you happy - one way or the other.

To start a return, you can contact us at info@sealsavers.com or call us at (951) 813-8788 or (951) 757-0458.

Please note that returns and exchanges will need to be sent to the following address: 30560 Sparrow Hawk Dr, Canyon Lake, CA 92587

If you would like to exchange products, please use one of the previous methods to contact us to initiate the exchange. You will need to provide us with a tracking number for the product being returned and we will provide tracking for the new product being sent. The products can pass in the mail. Depending on which products are being exchanged and their price differences, there may either be an upcharge or a partial refund. Again, this is a case by case basis as we do our best to ensure the correct product is delivered the first time.

You can always contact us for any questions at info@sealsavers.com or call us at (951) 813-8788 or (951) 757-0458

Damages and issues
Upon reception, inspect the product and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to first give us a call, we want you happy, we will evaluate each exchange at the time of the call.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days or a check will be mailed out. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@sealsavers.com.